Billing

If you provide the name, address and policy number of your insurance company when you register, the clinic will file your primary insurance claim for you. We suggest that you track the following for services rendered: charges, co-pays, co-insurance, deductibles, insurange payments' Explanation of Benefits (EOB), Dr.Camejo's Primary Care and Walk-in Clinic statement. Organizing this information will be helpful if you need to discuss your account.

In the weeks after your visit to Dr.Camejo's Primary Care and Walk-in Clinic, the billing process occurs as follows:

Dr.Camejo's Primary Care and Walk-in Clinic will submit claims to your primary insurance company. You should receive an Explanation of Benefits (EOB) from your insurance company four to six weeks after the first claim is filed. The EOB will indicate services billed, amount paid and payee. If you do not hear from your insurance company within four to six weeks of your visit, you should follow up with them.

If a payment is mailed to Dr.Camejo's Primary Care and Walk-in Clinic, the payment may be reflected on your next monthly statement.

If a payment is sent to you, we prefer you deposit the payment into your checking account and write a personal check made payable to Dr.Camejo's Primary Care and Walk-in Clinic. Please mail your payment to the address listed on your Dr.Camejo's Primary Care and Walk-in Clinic statement.

If you have provided us with information about secondary or supplemental health insurance, we will send you a supplemental claim form (red and white form) to file. In most cases, your secondary/supplemental health insurance company will ask that you attach a copy of the EOB from your primary insurance company to the claim form.

You should receive your monthly clinic statement of account (blue and white form) about five to 35 days after your appointment. Additional charges and payments to your original statement will appear on your monthly statement as they are posted to your account. You should retain your statements to help you track charges, payments, adjustments and your balance.

Questions and Answers
Where should I mail a personal check or money order?

Please mail the payment and the top portion of your Dr.Camejo's Primary Care and Walk-in Clinic statement to the address listed on the statement.

When mailing a check, please be sure that it's dated correctly, the written amount matches the dollar amount, it's made out to Dr.Camejo's Primary Care and Walk-in Clinic, and it's signed.

What if I receive a check from my insurance company?

If your insurance company issues you a check for services rendered at Dr.Camejo's Primary Care and Walk-in Clinic and a balance remains on your account, we prefer that you deposit the payment into your checking account and write a personal check made out to Dr.Camejo's Primary Care and Walk-in Clinic. Please mail your personal check to the address on your Dr.Camejo's Primary Care and Walk-in Clinic statement.

 

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